Step 3: Provide Citibank with requested legal documents General Support Credit Card Services: 1-80 or TTY/TDD: 1-80. Online Banking Support: 1-80 or TTY/TDD: 1-87.They’ll let you know what documentation is required to cancel your loved one’s account. With your loved one’s account information and your identity in hand, customer service can better assist you. Be prepared to verify any of the following: Step 1: Find account numbers/informationīefore you’re ready to chat with customer service, you’ll need to gather your deceased loved one’s account documentation. The steps below will help you know what to expect. Afterward, you can manage correspondences with them via online support. The best way to begin closing a deceased loved one’s account with Citibank is to start with a phone call to customer service. How to Close a Deceased Loved One’s Citibank Account Online » MORE: Planning a funeral? Get access to discounts in minutes. We have a post-loss checklist that will help you ensure that your loved one's family, estate, and other affairs are taken care of. Tip: The other aspects of handling a loved one's unfinished business can be overwhelming without a way to organize your process. We’ve also included some tips to help you manage additional executor duties. To bring you step-by-step instructions, we sifted through some online resources on how to close a Citibank account, so you don’t have to. Thankfully, we here at cake have done the research for you. How to Close Your Own Citibank Account Online.How to Close a Deceased Loved One’s Citibank Account Online.And that doesn’t make things easy when you want to make one phone call and be done with it, especially if you’re closing an account for a deceased loved one. Learn more in our affiliate disclosure.Ĭitibank doesn’t readily list step-by-step instructions when you want to close an account online. As an Amazon Associate, we earn from qualifying purchases. We also may earn commission from purchases made through affiliate links. We follow a strict editorial process to provide you with the best content possible.
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